Accurate Auto Care Company Profile

Inexperienced auto repair technicians commonly make a wrong diagnosis and don't repair your vehicle right the first time, costing you more money and possibly leaving your vehicle unreliable and unsafe.

So we looked into Accurate Auto Care, the Livermore CA auto repair shop known for the most accurate diagnostics, skilled service for scheduled maintenance, and money-saving repairs and rebuilds.

Accurate Auto Care owner Howard Veach has been in the auto repair industry for 30 years, and he's owned Accurate Auto Care in Livermore CA since 1986. He and his experienced technicians know how to diagnose and fix every make and model of vehicle, including repairing and rebuilding parts like hoses and lines that aren't easily available.


The Importance of Experienced Diagnostics

Less experienced local auto repair shops skip diagnostics and instead just charge for expensive replacement parts hoping to stumble on the solution. But Accurate Auto Care in Livermore CA saves their customers money by having technicians that specialize in accurate diagnostics. In fact, along with the 30 years of experience of Accurate Auto Care owner Howard Veach, his two ASE Certified technicians have more than 20 years of experience, each.

That's why other auto repair shops in the Tri-Valley area of Livermore, Dublin, Pleasanton CA frequently call on Accurate Auto Care for help with tough diagnostics. Accurate Auto Care even gets customers with tough cases referred to them by those other shops.

Accurate Auto Care saves their customers time and money by having the right equipment to do complete diagnostics and the experience to troubleshoot problems that other shops can't fix. So their diagnostics are done faster and more accurately than at other shops.


Gold Shield Smog Inspections and Repairs at Accurate Auto Care in Livermore CA

Accurate Auto Care is the only Gold Shield smog station in Livermore CA, a fact that is both convenient and money-saving for customers.

Howard Veach explains, "If your vehicle fails the initial smog test, we'll do the repairs and then won't charge you to retest. That saves you a lot of money. Customers save time and money because we're able to do it all, the testing and the repairs all at one shop and they're not getting bounced around from shop to shop."

Accurate Auto Care is a trusted participant in the Consumer Assistance Program (CAP) for smog repairs. That means if your car has failed the smog inspection, you may be eligible for CAP repairs up to $500 toward smog repairs at Accurate Auto Care.

In fact, Accurate Auto Care was one of the first auto repair shops to test and repair gross polluting vehicles that failed the smog test by wide margins. "We do more smog repairs in Livermore and the Tri-Valley area than any other shop," confirms Howard Veach. "And customers trust our repairs because as part of the CAP program, we are regularly audited and have to prove that our repairs are all done right."


Custom Rebuilds and Repairs at Accurate Auto Care

Accurate Auto Care offers a complete line of auto maintenance and repair services including custom repairs and rebuilds for all vehicle makes and models. From air conditioning repairs to hose and line repairs, you'll save money when you repair rather than replace.

Howard agrees, "Many times, rebuilding and repairing are cheaper and faster than reordering a brand new part. And for many cars, these power steering hoses or air conditioning hoses aren't available anymore. Nowadays, a car doesn't have to be more than 10 years old for some of those parts to become hard to find or obsolete."

Accurate Auto Care specializes in performance fitting. Howard Veach explains, "Performance fitting goes hand in hand with rebuilding hoses and lines. Everyday, someone comes into the shop needing special fittings for custom cars, hot rods or even in modifying their everyday car. Many performance items are made out of anodized aluminum with colors that add individuality to a person's car. We do custom work to our customers' specifications and tailored to each car's requirements."


Accurate Auto Care's Experienced Communication

One of the most common consumer complaints about service centers at the dealerships is that they don't inform the customer first when the estimate changes, so when you go to pick up your vehicle, you're shocked by the end cost.

Accurate Auto Care and Howard Veach are known for outstanding customer communication. "We give the customers an updated estimate once we've diagnosed the problem. That way, you are in control of your auto repairs and you'll always get to decide ahead of time."

And customers of Accurate Auto Care always get to talk with the same technician who repaired their vehicle, not a "service writer" like the dealerships use. Howard says, "We make communication between technicians and customers a priority here. We understand our customers' needs and we want them to understand even the small details of what's going on with their vehicles."

Long-time Alameda County resident Howard Veach has lived in Livermore CA since 1974. He loves his community and says that being a family-owned and operated auto repair shop allows him to better serve his customers, who are neighbors and friends.

The father of three grown sons, Howard Veach says his boys all inherited his love for mechanical work. His oldest son works at a local tire store and his second son is employed by a local cycle shop. His youngest son is training to be a firefighter.

Customers of Accurate Auto Care in Livermore CA are happy he's here. They count on his experienced mechanics who give the most accurate diagnostics, and high-quality auto repairs, including custom rebuilds. You can visit Howard Veach and his technicians on First Street in Livermore CA, Mondays through Fridays, 8 a.m. until 5 p.m.

—Lauren Bongard Schwarz
Associate Editor
The Prime Buyer's Report