DETAILS of Sonoma Company Profile

"We build relationships. We work on buildings."
This is the ethos of DETAILS of Sonoma - a team of full service general contractors poised to raise the bar for residential construction and remodeling with their exceedingly efficient business practices and the extraordinary end products they deliver.

DETAILS of Sonoma, a top-notch company, is the realized vision of founders David Lucas, President & Co-owner, and David Douglas, Project Manager & Co-owner. In February 2005 CFO and Co-owner Eric Rose completed their startup team. Their combined education and experience of over 75 years make them a perfectly balanced team with expertise throughout every level of business.

Royal Customer Service
For DETAILS of Sonoma, the clients' needs are at the forefront of all projects, big or small. The clients can feel at ease as they are coached and led through a tailored process by a team of highly educated businessmen that are passionate about taking care of their customers. A Project Manager, assigned to facilitate communication and ensure progress, is readily available to make suggestions, provide options and encourage creativity. DETAILS' staff is equally responsive when addressing any concerns their clients may have. Clients are empowered to make informed decisions when working with carefully qualified vendors. Through their quality experience with DETAILS of Sonoma they become loyal customers.

Clients for Life
This is DETAILS' cornerstone of success. Built on principles that denote credibility, DETAILS of Sonoma passionately adheres to the highest ethics that envelop both their personal and business lives. Belief in these sound core values transcend into their organization, becoming a cultural driver for their dedicated employees. Clear communication and financial transparency are paramount to earning clients' trust. Nothing is hidden - the actual wholesale price, profit and overhead are visible and any cost savings are passed on to the client. Every well-planned project is a close collaboration between DETAILS' staff and their clients.

Testimonial
Michelle Heron, who was referred to DETAILS by her house painter Brian Lockling, said, "His recommendation was like finding gold! When I called, David (Lucas) answered." Impressed that the president and founder of the company personally consulted with her throughout their ongoing project, Michelle articulated "he (David Lucas) put my vision on paper. It was remarkable. His recommendation not only improved design, but he found an easier way to do it that saved money... Not only did they listen to me, but they really heard me as well." When asked how she was affected by working with such a professional, responsive team Michelle attested, "I will definitely call DETAILS of Sonoma if I have anything I need done with the house...from major projects to seasonal maintenance, I know that in a relatively short amount of time my ‘honey-do list' will be done."

Professionalism
DETAILS of Sonoma has many memberships and affiliations including being Diamond Certified, a Better Business Bureau Member, a Certified Pella Contractor, a North Coast Builders Exchange Member and CEDIA Member. Future articles boasting examples of DETAILS' fine work will soon be published in national magazines such as Home & Gardens, Women's Day and Better Homes and Gardens. DETAILS of Sonoma is proud to boast that they have doubled their business every year since inception and are on track to do the same in the coming year. This is quite a testament to the successfulness of their unique business model and respected reputation.