Big Sky Construction & Design Company Profile

he owner of Big Sky Construction & Design in San Jose CA, Jeffrey Winn, explained to us why construction has a reputation. "Many consumers don't know where to find a professional remodeling contractor, so they ask friends and family. The problem is, most people who give them names also tell them awful stories," he says. "Most people never hear positive remodeling stories. If it goes smoothly, it doesn't make a good story, and most people won't hear about it."

 

An Exchange of Ideas
What's the secret to a successful construction project? In Jeff Winn's eyes, there is one simple solution to calm clients' nerves and help every job run smoothly.

"I get to know my customers and I communicate with them," he says. "I meet with them at their home and find out their goals for the project. After the meeting, I send them an informational package about Big Sky Construction & Design, and what it means to be a successful remodeling contractor. We also send out references and other helpful resources, like a list of showrooms they can visit."

This exchange of ideas doesn't stop when the project begins. You can trust Big Sky Construction & Design to communicate through every step of your design and construction project. Jeff Winn gives customers his email address and cell phone and home phone numbers so they can reach him any time.

During a research phone call, a customer named Mark attested to excellent communication from Big Sky Construction & Design. "I always felt I knew where I was in the process", said Mark.

When homeowners have one foreman as their information source, it stops confusion and miscommunication. When the job begins, a lead carpenter is named project point man. The lead carpenter is on the job everyday, so you can expect complete project management from early material selection to the final spotless cleaning.

Weekly status meetings are another way Big Sky Construction & Design customers stay in the communication loop. Everyone involved meets weekly to discuss current and upcoming phases of the project. If homeowners request more frequent meetings, Jeffery Winn and his lead carpenters will meet with them on a daily basis.

Nancy, another customer of Big Sky Construction, praised their communication. "They kept me always informed each morning. I could always call them," she said.

Yours by Design
Jeff Winn enjoys spending time with clients, and Big Sky Construction & Design, based in Santa Clara County, is dedicated completely to residential projects and he enjoys spending time with his homeowner clients. In fact, Jeff, who has a background in sculpture and graphic design, encourages his customers to become part of the design team. Starting with a computer-rendered image of their home, clients see their home take shape using a CAD (Computer Aided Design) software system.

"The customer can see the design process happen. They give me a decision, such as moving a wall, and I show them what it looks like in real time," says Jeff Winn. "It gives them a great sense of what the remodel will look like before any construction takes place."

Jeff's willingness and ability to base design on customer preferences mattered to Alan, another client. During a research phone call Alan said, "They listened to what I wanted and adjusted the drawings accordingly."

Carol Winn co-owns Big Sky Construction & Design. For 10 years, she has handled the company's marketing, along with being a stay-at-home mom to the couple's teenage daughter. Jeffrey Winn and Carol Winn spend much of their leisure time supporting their daughter's high-octane hobby—racing in American Motorcycle Association cross country events. While maintaining a 3.6 grade point average in school, she spends weekends winning races. She recently won first place in her class, putting her only four points from the overall champion slot.

A Greener Environment for Healthier Clients
The ecological movement of the 1970s changed Jeff Winn, and he never lost his passion for caring for the environment. For the past 10 years, Jeff has made green building techniques part of every Big Sky Construction & Design project. They recycle construction debris, with as much as 85 percent of the refuse transformed into sustainable building material.

This emphasis on green building also impacts customer money and health. Big Sky Construction & Design double-insulates ceilings and walls, installs dual glazed windows and securely calks to help homes retain comfortable temperatures with less energy. Efficient heating and plumbing systems save water, energy and money. Low-fume paints, HEPA filters and efficient heating and cooling systems help homeowners breathe easy.

Big Sky Construction & Design is obviously a different kind of construction company. Their fresh approach to customers, communication and the environment has earned them awards and industry recognition including the Big 50 Lifetime Achievement Award from Remodeling Magazine, green business commendations from San Jose and Santa Clara County and prestigious NARI (National Association of the Remodeling Industry) awards.

But the recognition that means most to Jeff Winn is from customers after a job well done. Customer Yvonne said in a research phone call, "They met all of the commitments they made and cleaned up the site. They made it as much of a non-disruptive experience as they possibly could. Jeff is a good person and his crew is excellent."

When you need a quality design and construction company, Jeff Winn and Big Sky Construction & Design is a smart choice. Their proven emphasis on communication and customer-friendly design break the mold of traditional construction companies, giving you the best in design and building construction.

—Lauren Bongard Schwarz
Associate Editor
The Prime Buyer's Report