Kevin's Auto Repair Company Profile

Customers tell of an auto repair shop called in Mountain View CA called Kevin's Auto Repair that saves them lots of money by repairing and adjusting existing parts when it's smart to do so, rather than forcing customers to pay for expensive new parts if they don't have to.

 

And because the shop also offers free diagnostics and free minor repairs for customers, it's easy to see why Santa Clara County customers have been taking their cars to Kevin's Auto Repair since 1997.


Money-Saving Auto Repairs

Other auto repair shops charge more by replacing parts unnecessarily when they could repair and adjust existing parts. While other car repair shops might sell you brand new parts without even looking for the cause behind leaks and squeaks, the ASE-Certified technicians at Kevin's Auto Repair examine the underlying problems to see whether you need replacement parts or if a simple repair is the solution. Owner Kevin Smittle explains, "With oil leaks, for example, there is a good chance that you don't need to buy new gaskets. Many times, all it takes to fix a leak is tightening the gaskets that are there. When we adjust and repair instead of replace parts it always saves you money."

In fact, Kevin's Auto Repair technicians tell customers when repairs can wait and even talk customers out of unnecessary work that won't improve their vehicle's performance. "People are really surprised when we do it that way," says Kevin Smittle. "They're used to auto repair shops trying to sell them things they don't need, but we think it's our job to tell them what they don't need."

From gradual wear and tear that can wait to be fixed to free minor repairs, customers agree that they've saved money by taking their vehicles to Kevin's Auto Repair. A Mountain View CA customer named Jesse reported, "My car started making a loud rattling sound. It was an easy repair, so they didn't charge me." Customer Morgan said she'd had a similar experience. "I've brought my car in several times and they've never charged me just to take a look." Helen concurred that Kevin's Auto Repair was "Quick, courteous and didn't try to load me up on unnecessary maintenance."

Karen, a customer from Mountain View CA raves that Kevin's Auto Repair is "More concerned about saving you money than any business I've ever worked with."

So why does Kevin's Auto Repair do so much to save their customers money? Kevin Smittle shares, "We treat people like family here because we believe our customers deserve good car repairs and shouldn't have to pay for repairs and parts that aren't necessary. If we can fix your car without having to replace parts, that's good for you and good for us. It's the honest way to work."


Free Diagnostics & Minor Repairs

Kevin's Auto Repair runs many diagnostic tests for free, including some computer scan diagnostics that other shops charge hundreds of dollars for. And on many kinds of common repairs, they're able to save customers the expense and hassle of diagnostics altogether. "We have a lot of experience, so if we have a good idea of what is causing your car trouble, whether it's an air flow sensor or loose belt, we don't waste your time or charge you to run expensive full-system diagnostics," Kevin Smittle explains. ‘Instead, we'll put in the replacement parts and let you try out the repair for free. That way, your car is fixed and you pay for the part only when the problem is solved. That saves you a lot of money and time on needless diagnostics."

Tire repairs are free for Kevin's Auto Repair customers, and technicians inspect vehicles that are in for repairs and replace light bulbs and other small items at no charge. Kevin's Auto Repair also offers free purchase inspections for customers who are buying used vehicles.

Kevin's customers also benefit from free local shuttle service that takes them where they need to go while their car is in the shop.

Kevin's Auto Repair services all makes and models. "We work on everything-foreign and domestic, from antique cars to modern vehicles," says Kevin Smittle. "Our technicians are also certified to work on hybrids." Specialized equipment also means Kevin's Auto Repair does all types of auto repair, including welding and body work.

The technicians at Kevin's Auto Repair are ASE Certified, meaning they have passed rigorous ASE testing and have years of experience in auto repair. They also use OEM (Original Equipment Manufacturer) parts, so all repair parts and labor at Kevin's Auto Repair are covered by 12,000 mile, 12 month warranties.


Best of Mountain View

Kevin Smittle has been working on cars since he was a kid and rebuilt his first engine by the age of 15. He's been a trusted name in car repair in the Mountain View area since 1983, and he still works alongside his technicians at Kevin's Auto Repair. Customers like working directly with the owner, which is one of the reasons why they've chosen Kevin's Auto Repair as the Best of Mountain View four times.

Customers also say they like the honest and friendly service at Kevin's Auto Repair. Recent customers comment, "Their service is exceptional and surpasses the average auto repair place's customer service," "Best auto repair experience I've ever had," "Excellent and friendly service," and "I know they're giving me the straight story."

You can save money on high quality car repairs by going to Kevin's Auto Repair, where Santa Clara County car owners have benefitted from money-saving auto repairs, including free diagnostics and complimentary minor repairs. So to save money on your car repairs, stop by Kevin's Auto Repair on Leghorn St. in Mountain View CA Monday through Friday from 6 a.m. to 6 p.m.

 

—Lauren Bongard Schwarz
Associate Editor
The Prime Buyer's Report