Optima Resources LLC Company Profile

ours is a smaller company that needs to hire a computer consultant, but unless you're an IT expert yourself, there's no way to know exactly who and what you need. You just don't have the technical expertise to sift through everyone's competing claims and make the right choice.

Or yours is a very large company and you want on-site staff to run and manage your network and databases, but you don't have anyone with the true technical background to hire exactly the right employees. Or you think the most expensive option is the best one, namely contracting with the vendor and letting them assign someone local to you to work on your project.

Avoid Hiring the Wrong Person

There's a computer services firm here in the Bay Area called Optima Resource Services that since 1997 has been providing a unique approach to solving computer and IT needs, including computer networking, system administration, training, database design and maintenance, software development, outsource solutions, all things Oracle-related, and more, for companies, large and small. And that approach is to get Optima to find the right computer consultant or in-house employee for you, to fit your exact situation and needs.

Ken Royce is Director of Business Development at Optima Resource Services and he told us that experience is the key. He's had 20 years of hands-on IT work and technical consulting. "Smaller companies know they need a computer consultant or service but they don't know exactly what skills that consultant needs to have," he told us. "There are dozens of independent computer consultants out there with questionable track records. It's too easy for a business owner without technical expertise to hire the wrong one. So the business owners have us do it for them and we find a person with exactly the right skill set and experience to do what they need done."

But Ken Royce and Optima don't stop there. They direct that consultant for you, putting Ken's IT expertise to work to manage the consultant efficiently on your behalf. "I stay at your service, beck and call 24/7," says Ken.

So that's a definite advantage for smaller companies who need computer services on a project-by-project basis, versus trying to hire a consultant on their own. But what about larger companies or government agencies who have very complex IT infrastructure, needs involving Oracle, ERP (Enterprise Resource Planning), computer training of their staff, applications for manufacturing, supply chain management, or CRM (Customer Relationship Management), or may be looking to hire permanent IT employees?

Ken told us that's Optima Resource Services' specialty and points to existing large clients like Livermore National Laboratory where Optima upgraded their PeopleSoft HRMS production system, and the Oracle Financials for the accounting department. Sure, you could let the big vendors assign someone to you and pay those high rates, but since Optima Resource Services is exactly who they call and send to you, you might as well save money by contracting with Optima directly.

Oracle Specialists

Ken says that all of the Oracle consultants at Optima Resource Services come from Oracle or one of the Big 4, with true middle market experience and that what separates Optima from other consultants is their deep knowledge of Oracle applications. The president of Optima Resource Services himself was an executive at Oracle where he helped build the consulting services group there.

Optima has expertise in call centers, ERP, CRM, BI, database development, custom software/web development using various enterprise packages and are tier one suppliers to many Fortune 500 and mid-market clients throughout America.

They can even provide remote support, service, and maintenance through a secure connection, including around-the-clock real-time system checks and emergency Oracle support. Ken says this gives you the benefits of outsourcing but without having to take your hardware and infrastructure offsite.

Local Relationships

Ken Royce represents Optima Resource Services for the whole San Francisco Bay Area. He was born and raised in Petaluma and now lives with his wife of 16 years in Sebastopol. Together they have two 15-year-old twin boys. Ken coaches kids' baseball, basketball and soccer, which he plays himself as goalie on a couple of different local leagues.

Ken says he loves the beautiful rolling hills and apple orchards of Sebastopol, but also the strong sense of community and the long-term relationships he has with clients here in wine country, and throughout the entire Bay Area. "I've got some client relationships that go back 20 years," says Ken. "Part of that is my dedication to wow them with customer service. I believe customers should be treated like gold."

So whether yours is a smaller company just needing a computer consultant for a particular project, or a Fortune 500 company or government agency needing a full time employee, in-house contractor, or with complex IT needs, call Optima Resource Services. Ken Royce will consult with you to determine exactly what you need your IT to accomplish. Then from that, he'll find just the right people with the specific skills exactly matched to your need and budget.