CMIT Solutions Articles

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CMIT Guardian Diminishes Damage from Wide Range of Unexpected Computer Crises

Pleasanton, CA. -March 27, 2008 - CMIT Solutions Pleasanton, a leading information technology (IT) solutions provider for small and mid-size businesses, announced the release of CMIT Guardian, an advanced, comprehensive suite of services designed to protect computer systems against unforeseen disruptions. From natural disasters and destructive viruses to criminal theft and damage, a number of potential problems can destroy a company's computer system.

"With virtually every American business reliant on computer technology, expecting the unexpected has become key to protecting the ongoing operations of a business," said Kevin Baker, President and owner of CMIT Solutions Pleasanton. "CMIT Solutions understands the challenges many companies face with technology issues day in and day out. We are excited to provide small and medium-sized businesses in the Tri-Valley area with a level of 'disaster recovery' capability that was previously available only to much larger companies."

CMIT Guardian is an IT disaster recovery and data protection plan that is designed to be affordable for small and medium-sized businesses. If disaster strikes and causes computer systems to fail, CMIT Guardian provides business owners and their employees the ability to work with their data from any computer with an Internet connection.

The package's basic offerings include: disaster recovery planning for data and secure offsite backup of computer data, programs and equipment. CMIT Guardian is customizable according to the needs of individual businesses and industries. For companies operating in regulated industries that require data archiving, such as the medical and legal fields, the CMIT Guardian package provides expertise in adhering to the established standards and insuring that businesses stay compliant as regulations evolve. In addition to the basic "Secure" service, two other CMIT Guardian plans, "Plus" and "Ultra," include:

• Onsite network-attached storage device for onsite protection and backup (Plus and Ultra)

• Server redundancy to keep mission critical applications running even if servers are not (Plus and Ultra)

• 24/7 completely managed solution (Plus and Ultra)

• Data archiving for compliance (Ultra)

• Email protection with archiving, insuring that e-mails are saved and received despite loss of hardware (add-on)

• Anti-spam e-mail protection (add-on)

• Network security auditing providing protection against hackers (add-on)

"As the IT department for many small and mid-size businesses range from five to 99 computers, we have seen demand rise for emergency planning," added Baker. "Businesses can be shut down or destroyed overnight and without critical contingency planning, data backup and ongoing protection, owners and company leadership are taking a risk with their future."

CMIT Guardian is the second managed IT service package offering from CMIT Solutions in response to changing needs within the small and mid-sized business community. Unveiled about a year ago, CMIT Marathon keeps businesses running with services such as network and server monitoring, remote access and support and help desk services for end-users.

Pleasanton, CA, November 20, 2006 -- CMIT Solutions in Pleasanton has just introduced a new program to its clients offering proactive maintenance support that eliminates downtime by fixing problems before they become a crisis. The program, called CMIT Marathon, offers complete technology support all for one flat-rate. And, according to Kevin Baker of CMIT Solutions of Pleasanton, this has generated more than 50 percent in technology savings for many clients.

"As technology becomes more of a critical competitive advantage for business success, many small and medium businesses that use internal staff or contract IT support for their computer solutions will find a more acute demand for IT work," Baker said. "The CMIT Marathon program provides incredible leverage for your IT needs. It is designed to manage all of your business technology so you don't have to."

CMIT Marathon provides 24-hour monitoring and analysis, and a help desk; manages updates, antivirus and spyware; and shows you the best technology available for your business. The CMIT NOC (Network Operating Center) has 125 engineers who provide the monitoring and remediation. The innovative program features several benefits for Pleasanton-area small and medium businesses, including a way to improve employee productivity, reduce impact of network security threats, relief for current IT staff of mundane work, and it provides proactive support and flexibility, Baker said.

In keeping with CMIT's "IT Advisor to Small/Medium Business" philosophy, CMIT Marathon is customized to each customer's precise needs. The elements of the program can be combined to deliver the highest value to the customer. Baker has attended a regional training to become CMIT Marathon certified and is able to offer best service and support for CMIT Marathon customers.

"The harried day-to-day lives of most IT support staff, whether internal employees or external IT contractors, keep most IT people running from crisis to crisis," Baker said. "CMIT can help to break this never-get-caught-up cycle."

Anticipating problems instead of reacting to their occurrence is not only less expensive, but far less disruptive to the business, according to Baker. By putting in place the appropriate system monitoring and remediation processes, and by giving your employees a responsive help desk to call, CMIT can help prevent problems through its latest program before it escalates and becomes worse. CMIT Marathon gives enhanced security, maximized efficiency, and increased productivity and revenue for your business.

"We are in the business of helping local businesses with their technology and we believe CMIT Marathon will help our customers be as efficient as possible," Baker said. "CMIT Marathon can have a dramatic impact on your employees' productivity."

But for most of today's businesses, the costs of maintaining a separate IT department are prohibitive. So upper management crosses their fingers every day hoping nothing will go wrong and when something does, they end up calling a brother, sister or cousin who "knows computers."

"Which ends up costing them in the long run," said Kevin Baker of CMIT Solutions, which recently opened in Pleasanton. "We usually end up getting a call when there's an emergency and these small business owners aren't getting the service they need."

Whether it's removing spyware from company servers or helping companies develop software solutions to handle growth, CMIT Solutions Pleasanton knows the challenges facing small business owners. Not only are they small business owners themselves, but they focus almost entirely on businesses with fewer than 100 employees.

"These businesses have the same needs as larger ones, just not in the same volume," Baker said.
CMIT Solutions has built a national organization by providing affordable services from certified professionals. By partnering with industry giants like Dell, Symantec and Intuit, CMIT has established itself as a company that small business owners can consider a trusted, reliable, long-term partner.
"We provide peace of mind," Baker said. "We want our clients working on growing their business, not worrying about their computers."

CMIT Solutions provides a free assessment of a company's technology infrastructure to help a small business owner understand CMIT's capabilities and establish the foundation of a beneficial partnership.

Pleasanton, CA - September 10, 2007 - CMIT Solutions Pleasanton, a location of one of the largest IT services and products franchise companies in the United States with over 100 locations in 32 states, will offer CMIT Anti-Spam with Total Control as part of its managed services offering, protecting its customers from spam in any language, phishing attacks and other malicious email content.

CMIT Solutions' partnership with Reflexion Networks will allow CMIT Solutions Pleasanton to deliver affordable, enterprise-class managed email security services to small and midsize businesses (SMBs) with up to 500 employees.

"CMIT Solutions' goal is to simplify the technology side of the customer's business, so that they can focus on making money. With CMIT Anti-Spam, we can eliminate the time and effort that would otherwise have to go into managing and securing the email stream, giving our customers the confidence and capacity to focus on their other priorities," said Kevin Baker, owner of CMIT Solutions Pleasanton.

The SMB market is widely recognized as a key driver of the national economy, but less recognized as a crucial component of the email security ecosystem. Security vendors with well-differentiated products typically focus on large corporate accounts, at the expense of the SMB market.

"The SMB market needs enterprise-class capability, but in an affordable offering that is easy to deploy and manage. Without adequate security tools, unprotected SMB accounts provide a platform that spammers, virus writers, and hackers can use to attack targets ranging from consumers to the largest organizations," Baker said. "This partnership brings an affordable, uniquely effective solution to the SMB market, in the form of a managed service for easy deployment and zero on-going maintenance."
According to Baker, the benefits of CMIT Solutions' managed email threat protection service include:

• Effective inbox control - CMIT Anti-Spam provides email users with unparalleled control over their inbox, blocking unwanted mail, while also providing the means of assuring the delivery of legitimate mail. A daily spam quarantine report can be sent to reassure users that they aren't missing anything important.

• An insulating layer of security - This managed service blocks unwanted and potentially harmful email before it even reaches the corporate network, keeping malicious content at arm's length and saving bandwidth.

• Email / business continuity - You needn't worry about losing email when your power goes out or your local email server fails; this service automatically queues inbound mail, presenting it for delivery when normal operations resume. It also helps avoid the business disruption that can result from having your local email server blacklisted.

• Brand protection and blacklist avoidance - Outbound email is audited, too, to help prevent customers from spamming or spreading viruses to their customers, partners and suppliers.

"CMIT Anti-Spam provides users with innovative and effective tools that enhance the email experience with improved security, privacy, convenience and trust," said Scott Barlow, vice president of sales at Reflexion Networks. "Our emphasis on dependability, service and support makes for a natural fit with the trusted and time-tested relationships that CMIT Solutions cultivates with its clients. We are all excited about bringing an essential business service to the vast SMB market at an affordable price, enabling small and mid-size businesses to enjoy renewed confidence in email."

Updated July 14, 2008