Dear Domenick and Caterina:

My kitchen is simply smashing, and I owe much of the terrific look we got to you and your extremely professional and competent crew. Edgar Ruben, and Raul were experts at their craft, and the finished product was one to be proud of.

I have shown my kitchen to numerous clients, friends and family, and have handed out dozens of your business cards or provided your telephone number both at work and at home. It is so nice to be able to give an unqualified endorsement of a craftsman.

Thank you again for all you did for me in helping me achieve the kitchen I dreamed about. You are a pleasure to work with.

Sincerely,
Amy Beauregard

---

 

 

Caterina, Domenick, Sophia, and Fernando,

Thank you all so much for your help and fast turn around on the granite for our home. You have a wonderful group of people there with a much appreciated personal touch! The stone looks beautiful and the workmanship is excellent.

Lavoro Grande
Grazie Mille!
- R & Wynne

---

 

 

Dear Caterina:

Just wanted to take a moment today to drop you a note acknowledging the professionalism and superb service I experienced throughout this recent job. Each person I spoke with, Domenick, you, Eleanor, Art, and James was helpful and accommodating. The step-by-step process was clearly communicated to me, and the adherence to scheduling was remarkable.

You are a "can do" organization that not only got it done, but with style. I look forward to working with you again. Please feel free to use my name as a reference for any future projects.

Sincerely,
Madison Hansen

---

 

 

Dear Domenick:

Kudos to you and your company for a job well done! I know our little kitchen had some challenging situations, not the least of which was an uneven wall, but you and your team managed to work through the complications and turned it quite beautifully. I must admit I was a novice going into choosing granite countertops, and to be honest, my ignorance was such that I had no clue what a "bullnose" was at first, and then as luck would have it, I chose a company that owned that very name. I am very impressed with the workmanship and professionalism exhibited by everyone I had the pleasure of coming in contact with: from Linda to Steve, Terri, Caterina, Kathleen, James, Jenny, Martinez and Miguel. What I know is that your team rose to the occasion and really performed quite extraordinarily.

It was truly my pleasure working with everyone and I am extremely happy with the finished product. It's absolutely stunning and nothing short of amazing that a simple piece of rock can be transformed into a work of art.

Very truly yours,
Catherine C. Logan

---

 

 

Bob:

I visited the "construction site" a few days ago, and I want to compliment your team on the excellent job done, and to thank you personally for assisting me on a "pre-templating" layout that you carried out very well for us after the templating was done. The granite looks very good in place, the seam that was required all along the biggest piece was done very professionally, and the end result exceeded my expectations.

So thanks very much.

George Hammond
Another Diamond Bullnosing Satisfied Customer

---

 

---

The following are verbatim responses given during research phone calls to randomly selected customers:

"I've known them since they started. They're professional and have the ability to get the job done as soon as I need it to be done."-C.T.G.

"They're very organized and efficient. When we have any issues, they respond very quickly."-Bob T.

"I liked that they did what they said they would do. They showed up on time, and they were very professional." -A.B.

"They were extremely professional. They did what they said they would do, and they were done when they said they would be." -L.C.

"They were knowledgeable, and they came when they said they would." -M.C.

"They do quality work, and they have very competitive prices." -T.H.I.

"I liked that they stayed on schedule. They were easy to deal with." -W.B.

"They have really good and precise cutters who fabricate the stone very well. Their installers were on time and did what was needed." -Janet H.

"Their promptness was nice." -Jeff S.

"I liked everything about them. The sales staff was wonderful. They cleaned up very well. I was extremely pleased with everything they did. They were very personable people." -Jim M.

"Their craftsmanship was good, and it was done as promised. Their seam-work on the granite was unbelievable." -Mike S.

"They were prompt, they took care of everything well, and they were extremely careful handling the granite. The crew was very professional. They cleaned up well." -Rick S.

"They have a good follow-up, good communication, and a good quality installation service." -D.V.C.

"The craftsmanship, and the quality of their work was excellent." -S.C.

"They showed up when they were supposed to." -Arlen W.

"The installers were wonderful. They were precise. Overall, it was done beautifully." -Barbara P.

"Their customer service was really good, and the installers cleaned up after themselves." -Barbara S.

"They met all of their commitments, and they stayed on schedule. They came out, and they delivered. I believe it was done correctly." -Bob W.

"I have the confidence in knowing that if something goes wrong, they will make it right." -Kathy V.

"They run a very professional shop. They know what they are doing." -T.T.B.

"Their installers do good quality work." -W.C.

"They have a very professional installation team." -Ray L.

"I liked the showroom. It was nice." -J.G.C.

"They have a good reputation." -Sean A.

"Overall, they have good service." -A. &. F. C.

"They got the job done quickly." -A. A. T.

"I like the quality service they provide. They're on time, they keep a pretty good schedule, and they do what they say they will. As a contractor, I use them a lot." -A. M.

"The service and the quality" -A. T.

"They've always helped us when we were in a bind. And if we gave them a short notice they always helped. They're great." -A. A. T.

"I like the quality of work, the scheduling, and the upfront customer service. The showroom staff is also very professional. They're great to work with from start to finish." -B. C.

"The speedy response to questions, the quick scheduling of meetings, the informational quotes, etc. " -B. D.

"They're very organized and efficient. When we have any issues, they respond very quickly." -Bob T.

"I like the quality of service, the promptness, and the fact that they follow up afterwards. They check everything thoroughly. " -B. S.

"They were prompt." -C. C.

"They got everything done in a timely manner." -C. C.

"I like the quality of the workmanship and the ease in which I found working with the contractors. The people who came to measure and install were very likeable." -C. D. I. D.

"The customer service was good." -C. I.

"They're conveniently located near me, and they get the job done." -C. T.

"I like the owner and the finished work. They're also here when they say they'll be." -C. I.

"The customer service" -Hudson K.

"I liked being able to go to the showroom and work directly with the salespeople and the fabricators." -C. M. C.

"I've known them since they started. They're professional, and they have the ability to get the job done as soon as I need it to be done." -C. T. G.

"They were very good the installation and we've been very satisfied. They know how to handle difficult clients." -C. C.

"They do well by our clients." -D. D. I.

"I've known them for many years. I like the people, the way they work, and the product." -D. H.

"I like the quality of the work, the time in which they get things done, and that they keep their promises." -E. K. & B. D.

"The service, the quality of the manufacturing, and the performance time" -F. C.

"They were very careful. They made sure all the seams worked well." -F. G. D.

"They were very reliable and the craftsmanship was good." -Rick H.

"I think they did a nice job." -H. C. S.

"They're local and convenient." -K. M.

"The customer service, the quality of the product, and the installation" -K. P. S. D.

"The customer service" -L. C.

"They are quick, and they do good quality work." -M. T.

"The quality of the work" -M. F.

"They did the job quickly." -M. C.

"I like the fast and courteous response." -Q. G.

"They're very professional, and they use people who have been doing this kind of work for a while. They also know what they're doing and I've had no problems with them. The measurer used to be an installer, so he knows what to look out for and that saves us a lot of headaches." -R. Z. C.

"I liked everything. They were fast, professional, and they showed up when they said they would. Their work is also accurate and clean." -R. L. C.

"Everything about the service was great, and the quality was outstanding." -S. N. C.

"They were always on time and on schedule. The product was also really good." -S. R. C.

"They knew the product well, and they worked outside the box." -S. B. D.

"I like the quick response time and the quality work. They're also polite, efficient, and they keep to their schedules." -S. C. T.

"I liked everything, and we especially like Dominic." -S. C.

"They were flexible and willing to do what we needed." -R. G. C.

"They always do exact work, and their lines are nice and straight." -T. B. H.

"They're very efficient and on time. We send out the product, and it comes back looking perfect." -T. C.

"They're reliable, and I know the product will be constant." -T. W.

"The expediency, the customer service, and the quality of workmanship" -W. C.

"The work that they do." -B. P. T.

"The quickness of the service" -C. C.

"I like the quality and the workmanship. It's great to work with those guys." -D. C. C.

"They get the work done in a timely manner. We've never had any problems." -D. R. T. & S.

"They're knowledgeable, prompt, and they adhere to schedule." -E. C. D.

"They always have plenty of time for us." -F. T.

"I like that they give me the timeline that I need." -H. E.

"I like the personality of the people. I've always had very good reactions from them, and the quality of the work is very good." -K. & B. M.

"They're professional, and they always make our customers happy." -K. C.

"They do a good job." -F. L.

"They do what they say they will, and the quality of the work is excellent. I also like the helpful way in which they do their bids." -M. J. C.

"They give me personal attention." -J. N.

"I like the attention they paid to our project. They take a special interest in the customer. They also come on time, and the quality of work is very good." -J. S.

"They were prompt, and the quality of work was good." -T. D. C.

"The quick turnaround time" -T. C.

"They're efficient in dealing with orders, and their workers are personable. They also were able to handle several tasks at once, and their workers can be trusted to be there on time and to do the work correctly." -W. T. D. C.

"Very punctual and professional" -W. C.

"They provide a good service." -A. C.

"Their service was very good." -A. M. P.

"Their professionalism and their attitude were good." -A. B.

"They were clean, neat, and their measurements were accurate." -B. H.

"I like Dominic, he gives me good service." -C. W. T.

"Everybody there was very informative." -C. Y. C.

"They do what I ask them to do." -C. & A.

"The customer service and the speed" -E. C.

"The quality of the work was good, and they took care of any errors." -I. T.

"They're professional, and they stand behind their work and their schedule." -K. T.

"The customer service and the layout of the template" -K. U.

"The promptness" -M. C. C.

"I like their ability to do custom work." -S. C.

"The customer service is very good." -T. C.

"They're professional." -S. W. C.

"The service was good." -Z. R.

"I like that they're a family-owned and -operated business." -H. C. C.

"The contractor met the deadlines." -O. & C.

"Usually they can get to my jobs before other people in their industry can, which is very convenient." -S. C.

"They're pretty quick. When they say they're going to do something, it gets done quickly." -T. T.