Superior Rooter Plumbers Company Profile

When you find a plumbing contractor whose technicians are better trained and higher skilled than most others, and who provides superior customer service, you're happy to pay rates higher than average because you know you're getting more in return.

So it's even more astonishing when you find out that plumbing company has rates that are often less than the average, even though they're giving you more.

Who is this rare find of a plumbing company? It's Superior Rooter Plumbers in San Jose CA.

The Best Deal in the Business

Jose Anchondo, owner of Superior Rooter Plumbers in Santa Clara County, knows how to give his customers the best deal in the business. By combining low overhead costs with skilled tradesmen, he runs a detailed and professional organization that consistently exceeds customer expectations.

Jose Anchondo requires his master plumbers to have seven years of experience before they lead a job. Apprentices train under professional plumbers, learning the business from the inside out. Superior Rooter Plumbers never rely on trainees to serve as repairmen, so customers always get service from experts.

When other plumbing companies do a job incorrectly, you have to call them back out to fix the problem. Superior Rooter Plumbers guarantee their jobs are done right the first time, keeping their customers happy and their prices low.

With expert repairmen on staff, the quality of workmanship from Superior Rooter Plumbers is obvious to clients. In response to a research phone call, a customer named Miguel said, "They're very knowledgeable, professional and provide fast service."

Caring for Your Property

Because Superior Rooter Plumbers respects your property and your family, they conduct background checks on every employee. "We work with safe people, so it's safer for us and safer for our customers," says Jose Anchondo.

The staff at Superior Rooter Plumbers use special equipment to avoid affecting your lawn and home. Video inspection allows them to see into pipes without tearing out walls or hardware, saving you money and preventing a mess. Trenchless sewer equipment lays piping without destroying your lawn. Customers responding to research phone calls praised Superior Rooter Plumbers' attention to detail, even noting that the staff left homes and yards cleaner than when they'd arrived.

The Superior Rooter preventative maintenance program guarantees your pipes won't back up. Every three months, a team flushes piping with hydrojet technology. This pressure washing device scours out grease, eliminates build up and flushes out corroding acids. Not only are your pipes free of clogs, they also drain faster and last longer.

Jose Anchondo was raised in the customer service business. His father owned a remodeling company, and Jose helped create and fix plumbing systems for restaurants and markets. Jose Anchondo says his father was a hard worker and an excellent businessman, and Jose learned from watching him manage thousands of projects.

As an adult, Jose Anchondo was concerned to see inefficient plumbing businesses overcharging customers while providing inferior work. Convinced he could run a better business at a lower cost to customers, he created Superior Rooter Plumbers with a philosophy of high quality and no gimmicks.

Jose, his wife and their two young boys enjoy living in San Jose. They are an adventurous family, and like to spend time outdoors, especially boating and camping. They also like to travel. They plan family getaways to Texas, where they own property that neighbors a bayside resort.

Customers describe Jose as honest and hardworking. The relationships he forms with his crew and his customers help make Superior Rooter Plumbers a family-friendly business. Their attention to detail, commitment to customer service and sincere approach to business make Superior Rooter Plumbers a model plumbing company where high-quality workmanship combines with intentional efforts to keep customer costs low.

—Lauren Bongard Schwarz
Associate Editor
The Prime Buyer's Guide