The following are verbatim responses made during research phone calls to randomly selected customers:

"I liked everything about them. They cleaned up after themselves every night, and they did what they said they would do on time."  - Peggy H.

"Rick Bruce was pretty much on top of everything. He worked very efficiently."
- Maureen D.

"He was very accessible. I always got a call back from him immediately." - Mary M.

"Rick always called to let us know when he was coming, and he worked around our schedule. He also kept us informed of any changes or delays." - Nicole H.

"He's usually on time, but when he's not, he always calls. He also follows through and does a good job." - Carol H.

"The quality of work" - Jack B.

"They're very businesslike." - Ejner F.

"Rick Bruce was pretty much on top of everything. He worked very efficiently."
- Maureen D.

"The quality of the work and professional skills"
- Stan S.

"I was happy with his work. The quality of putting the shower in and molding were great."
- Donna M.

"He was very accessible. I always got a call back from him immediately." - Mary M.

"They are easy to get in touch with. Also, scheduling appointments with them is really easy. They are so accommodating." - Dave C.