The following are verbatim responses to research phone calls to randomly selected customers: 

"He took care of it in a timely manner." -B.P.

"They did a really good job." -C.C.E.

"He's reliable and he does a good job." -K.E.L.

"They were efficient." -R.G.

"They were very prompt." -Anne S.

"He was very prompt and thorough." -Joanne W.

"He was efficient, friendly, and very knowledgeable." -Debbie P.

"They got in and did the job. They were nice and clean. He did what he was supposed to do." -Doro M.

"They were very nice people and they did a good job." -Linda C.

"I liked the job they did painting my house. I thought they did an excellent job." -Rebecca T.

"He was very informative." -Ron C.

"He did everything perfectly. He was always on top of it. I just thought they did a professional job." -Sandra S.

"Just everything, I thought they were incredible." -Katie H.

"He's very professional and thorough. He just does a great job." -Thomas S.

"Good attention to detail" -James V.

"He's honest and he does good work. They also get the job done on time." -Yvonne A.

"He was very responsive to my concerns." -Mike W.

"They were prompt and quick. They had competitive prices." -Paul A.

"He was very attentive to my concerns." -H.I.W.

"He did what he was supposed to do in a timely manner." -O.T.F.

"The quality" -Arthur G.

"He was very personable. The foreman was very nice. He always came to the job to check things out." -Cathy V.

"They cleaned up well. They got the job done quickly. They finished the job." -Doris N.

"They did a very high quality job on the painting." -Dale A.

"They were reliable, and they got the work done." -Rhonda R.

"He is very punctual, and he gets right to the point." -Warner N.

"The customer service is very good, and Joe is very conscientious." -Ann F.

"They show up and finish the work when they say they would. They do good quality work." -Chris M.

"They're efficient, and they take pride in their work." -Susan S.

"He does good work." -Phil L.

"He is honest and professional." -Cece K.

"They take a personal interest in the project, and I got what I wanted from them." -Mike F.

"The quality work" -Bob H.

"Good price for good quality work" -Steve C.

"He does what he says he will and when he says he will, and the price is fair." -Kathleen S.

"Joe himself has a wonderful personality, and they were prompt." -Roslin R.

"The quality of the service" -Ron D.

"He was here when he said he would be, and he did quality work." -Myrna C.

"Their integrity" -Gloria I.

"He runs a quality company and responds quickly."
-Dave W.

"I liked that Joe took care of everything." -Ron S.

"Everything was great." -Ron K.

"They were meticulous and very detail oriented in handling the equipment. They were also very friendly and accommodating. They were willing to come back and fix anything that was wrong. They took pride in satisfying the customer." -Sharon T.

"The price was reasonable, and he did a good job." -Mary B.

"Joe will keep coming back until the customer is satisfied with the work and the final results." -Maria O.

"They were efficient." -Mrs. O.

"They were very accommodating." -Helen S.

"He is trustworthy." -Paul Q.

"I like doing business with Joe, he's easy to work with." -Tracy W.

"Joe is a nice guy." -Ewin D.